07 June 2021
Tips for avoiding communications traps
Many trustees and employers are on a constant quest to capture the interest of their membership, and with good reason: there’s a clear correlation between improved member engagement and better member outcomes. With greater information and understanding, members are more likely to make appropriate decisions, keep their scheme up-to-date with the information it requires, and be less likely to fall victim to a scam. But schemes must be careful about the ‘hows’ and ‘whats’, particularly in the light of a couple of recent industry publications. So, how can we make sure employees are engaged and financially literate, whilst avoiding the risks inherent in doing so?
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