PensTech and Admin Summit 2026

Taylor is Regulatory Theme Lead for Administration, Dashboards, and Cyber at The Pensions Regulator (TPR). In this role, Taylor leads regulatory strategy to strengthen scheme administration, improve data quality, and embed cyber resilience across the UK pensions landscape.

With a background in public service pensions consultancy and third-party administration, Taylor has previously driven major workstreams on dashboard readiness, data governance, and administration transition. Drawing on experience with schemes, technology providers, and government, Taylor champions industry best practice and is committed to delivering better outcomes for savers through strong governance and resilient systems. 

Chris has more than 25 years' experience spanning operational delivery, team management, project delivery, onboarding and strategic service design within pension administration. In his role, he is responsible for the delivery of services to clients, working closely with sponsors, trustee boards and administration teams. Drawing on his extensive experience of operational change, he focuses on how technology can improve efficiency, strengthen communications and enhance member engagement.

Matt is a Product Manager in Equisoft's UK software products division with over a decade of financial services experience across investments, wealth, pensions and banking. He has played a leading role in shaping industry market practice, authoring the UK ISO transfer standards for five years and co-chairing both the UKFMPG and ViaNova working groups.

Jason is a Senior Consultant and Product Lead specialising in strategic operational transformation, digital strategy, and quality and change management. He brings extensive experience in delivering end-to-end continuous improvement initiatives, with a strong focus on applying Lean and Six Sigma principles to drive measurable outcomes.

Between 2020 and 2022, Jason led major operational change and transformation programmes within Mercer’s administration business, where he was also a member of the UK administration leadership team. In this role, he was responsible for driving large-scale transformation across administration services, improving efficiency, resilience, and service delivery.

Jason has a global track record of delivering complex transformation programmes, leading teams of up to 150 people and managing projects valued at $3–5 million annually. His work has supported large internal user bases of 1,000–2,000 users, ensuring solutions are both scalable and operationally effective.

He also brings international experience, having spent over seven years in Australia leading financial services transformation initiatives before returning to the United Kingdom in 2013.

PwC’s Head of Data, leading on the full breadth of data services an extensive range of clients, including the largest pension schemes in the UK, advising on data strategy and security, complex data and benefit remediation,  operational change and data readiness for insurance transactions.
Kristy has chaired the Pensions Administration Standards Association (PASA) Data Working Group for over 7 years, leading industry experts and working with the Pensions Regulator to produce guidance and drive up standards for data and administration.
Kristy’s recent and relevant experience includes leading delivery of member options and benefit remediation services to a leading BPA insurer, end to end data, benefit and GMP remediation services for insurance readiness for a £2bn scheme rectification, being the strategic operational adviser for a large UK pension scheme to support the redesign of their member-first service approach.

I am a Director in the National Cyber Security and Counter Fraud team, and work closely with our offices in the UK and overseas to provide a range of technical and governance-driven services to strengthen the resilience of our clients to fraud and cybercrime. I lead a specialist team who have years of experience identifying, managing and responding to instances of fraud and cybercrime, in addition to supporting on the development of robust policy frameworks.

I have obtained a master’s degree from the University of Portsmouth in Cybercrime and Counter Fraud & Corruption, as well as being an Accredited Counter Fraud Specialist, Information Security Management Expert and certified PRINCE2 Project Manager.

I have a keen interest in investigating the illegal trafficking of endangered wildlife, and exploring the corruption and bribery levels in football.

Jen is Group CEO at Procentia, an award-winning pensions technology and software business. She has an extensive background in the finance sector, having previously been Group Chief Operating Officer at NatWest. Prior to joining NatWest, Jen held several senior roles at Lloyds Banking Group, including Group Director for People and Productivity. She also serves on the boards of Coventry Building Society, HM Revenue & Customs (HMRC), and Morgan Sindall Group plc, a construction, housing and regeneration company.

Rob McCargow is PwC UK’s Technology Impact Leader and one of the UK’s most recognised voices on the responsible adoption of artificial intelligence. He works with boards, executive teams, policymakers, industry bodies, and academia to help organisations understand the strategic implications of AI, separate signal from hype, and turn emerging technology into practical business value.

Rob was recently announced as AI Champion of the Year at the National AI Awards 2026, with the award presented by the UK Minister for AI, Kanishka Narayan MP. The award recognised his contribution to shaping the national conversation on AI over the past decade, his leadership in helping organisations adopt AI responsibly, and his work to build confidence and capability across business and society.

At PwC, Rob plays a leading role in helping clients understand how AI is reshaping business models, workforces, customer experience, risk, governance and growth. He has been closely involved in the firm's AI agenda, including the upskilling of more than 23,000 PwC people, the activation of senior leaders and partners around AI, and the development of market-facing insight on how organisations can move from experimentation to scaled value.

Rob is a regular keynote and TEDx speaker, panel chair and industry commentator on AI and emerging technology. He has spoken to board, C-suite and senior leadership audiences across multiple sectors in over 40 countries. His style is accessible, provocative and practical: combining current market evidence, real-world examples and strategic challenge without unnecessary jargon or hype.

He is a Senior Visiting Fellow at Bayes Business School and was a founding board member of the UK’s All-Party Parliamentary Group on AI.