If the Learning Outcomes state that a calculation is required, then this should be in the Assessment test.
Course details Start strong with the foundations of pensions.
A practical first step for new pensions professionals, HR and payroll teams.
Award in Pensions Essentials
The Award in Pensions Essentials (APE) is a qualification designed to support and acknowledge the training and development of new pensions administrators or those who need an introduction to pensions, HR or Payroll.
Overview
Who is this course for?
- Ideal for those starting out in pensions and looking for a solid introduction
- Perfect for HR or payroll professionals who need to understand pensions essentials
- Suitable for new pensions administrators wanting to build confidence in their role
- Great for early-career professionals seeking to learn the basics and gain recognition
- Available only through PMI Accredited Training Partners - Our Accredited Training Partners offer the training for this qualification. Full details can be found on our dedicated page here.
Assessment method
Study time
Approximately 100 hours.
Qualification structure
To achieve the Award in Pensions Essentials, you’ll need to complete all five individual units.
CPD
You can earn up to 15 CPD hours when completing the APE qualifications.
Cost
Pricing breakdown for all components:
| Description | Cost |
|---|---|
| Annual accredited training partner fee | £1,000 |
| Annual student membership fee and final certificate | £185 |
Useful Resources
Important Information
PMI Accredited Training Partner approval
Organisations wishing to offer this qualification must apply to for PMI Accredited Training Partner status.
It will be necessary to apply to become an PMI Accredited Training Partner - the process involves three stages:
An Accredited Training Partner Form is completed and returned to PMI along with the approval fee.
An approval visit to the centre is carried out.
Once approval is agreed a PMI Examination Partner status is issued and candidates can be registered for the approved qualification(s).
General
We would expect you to be confident that the candidates have achieved the Learning Outcomes set out in the Guidance Notes. The key to the flexibility of these qualifications is such that you, as a company, can decide how and when you want to train & test your staff following attendance at the training course. An Assessment test will need to be taken, but you design the questions based on the Learning Outcomes.
Level 2 is broadly equivalent to GCSE's and represents 20 learning hours on a particular subject and Level 3 equates to A levels and represents 30 learning hours on a particular subject. Following completion of these qualifications, a suggested route for administrators could be CPC/DPA which are set at Level 4.
Level 2 gives attendees a rounded knowledge of pensions (learning on the job, accessing an individuals records, being able to do a basic calculation etc) whereas Level 3 builds on this knowledge and can follow the career progression of an administrator.
They will need to achieve the 5 mandatory units for the Award and then claim a final qualification certificate from the PMI.
PMI will ensure that a check on standardisation has been undertaken on the Assessment test questions and candidate answers to ensure that the qualifications meet the quality approved standards and are consistent between various companies.
The PMI wants individuals to start and complete these qualifications in a realistic period. It is the PMI's expectation that the Award should be completed within 12 months.
PMI is the approved Awarding Organisation for these qualifications. The PMI cannot approve or recommend a company's training material.
Units
The units (listed below) detail the areas of knowledge that could to be included in the training session in order to prepare candidates for their 'End of Unit' written question and answer test. Training sessions can be formal or in formal, tutor led or online.
Assessment is in the form of written question and answer test which we recommend is carried out at the end of the training session. All questions are prepared in-house and should be sufficient to ensure the learning outcomes listed at the end of the Unit Guidance Notes can be satisfied.
PMI Accredited Training Partner sets an appropriate time period for the test to be completed.
All tests are marked in-house and PMI Accredited Training Partner should ensure records are maintained to show completion of the unit.
Certificates
Certificates are awarded when all five units that make up the Award have been successfully achieved. Centres must record, for every candidate, when each unit has been achieved. The certificate claim form must be completed and returned to PMI with the appropriate fee.
Certficates can be claimed at any time providing centre approval is maintained and there are no standardisation issues outstanding.
Each final qualification certificate will have the following details:
- the PMI name and logo
- the candidate's name as registered (please ensure this is correct at point of registration and inform us promptly of any changes)
- the accredited qualification title and level
- the national accreditation number for the qualification
- the unit titles, national number, credit value and level per unit
- a unique identifier for the certificate
- date on which PMI confirms the achievement by the candidate
- the signature of PMI's Chief Executive
Apprenticeship
This qualification can be used as part of the Workplace Pensions Trailblazer Apprenticeship. Amongst the many benefits of the apprenticeship is the opportunity to access Government funding to cover the cost of the qualifications and any associated training.
Employers/training providers wishing to use this qualification as part of the apprenticeship should use the apprenticeship specific registration/entry forms. To obtain copies please contact our team.
Customer service
The PMI is committed to providing fair and consistent examination, verification, approval and assessment processes.
Details of the PMI’s complaints and appeals policy for Centres and in-house assessment can be found in the Wider information set.
PMI Pathways
Technical Pensions Administration
PMI Pathways give you the flexibility to choose the direction of your career and identify the PMI qualifications that will help you reach your goals. When you join a Pathway, you also gain PMI membership, proving your expertise in workplace retirement and unlocking exclusive PMI benefits, resources, and networking opportunities.
Whether you’re starting your career or already have experience, every Pathway is designed to support you at any stage with the end goal of becoming a Fellow. If you’ve already started an exam, you can easily be added to the relevant Pathway, ensuring your progress counts towards your chosen career direction.
Application for PMI Accredited Training Partners
Application
Organisations wishing to offer this qualification must apply to thePMI Accredited Training Partner, unless they are already a PMI Approved Centre.
It will be necessary to apply to become an approved centre - the process involves three stages:
A Centre Recognition Form is completed and returned to the PMI along with the approval fee.
An approval visit to the centre is carried out.
Once approval is agreed a PMI Accredited Training Partner Certificate is issued and candidates can be registered for the approved qualification(s).
Additional course information
Membership requirements
To sit this qualification, you must be a Student Member of PMI. If you're not already a member, the membership fee will be added automatically during exam registration. Existing student members will not be charged again at enrolment but will be invited to renew in 2026.
Already a PMI Student Member?
If you’re already a PMI member, you can register for your exam directly through your MyPMI portal.
There’s no additional fee at enrolment, and you’ll be invited to renew your membership in 2026.
Get your student membership
Got a question? Frequently asked questions
Which qualification is right for trustees?
If you are a pension scheme trustee looking to strengthen your governance knowledge and stay compliant with regulatory requirements, the Award in Pension Trusteeship (APT) is the ideal starting point. If you were wanting to become a PMI Accredited Trustee (Lay or Professional) we would also recommend taking the overall Certificate in Pension Trusteeship (CPT), which is a combination of the APT/Unit 1 exam, and the CPT Unit 2 ‘soft skills’ exam. For those Trustees who wish to highlight themselves at an even higher level, we offer our Level 5 Diploma in Pension Trusteeship (DPT) qualification. This is our highest level Trustee qualification, which deals with complex pensions issues, above and beyond just technical knowledge.
For those seeking a more advanced understanding, or aiming for a structured career path, you can also explore the PMI Pathways, which include the Pensions Trusteeship stream. This Pathway provides a clear route to further qualifications and ultimately offers a guaranteed way to achieve PMI Fellowship, the highest level of professional recognition.
Where do you hold your exams?
All PMI exams are currently being held online. Learners will be required to download the
TestReach application on the system/device which they will use to sit the exam. You can take your
exam in an office/work environment, or in the comfort of your own home.
Do I need any prior experience to take this qualification?
No prior experience is required. The Award in Pensions Essentials is designed specifically for those who are new to pensions, HR or payroll. It’s a great starting point if you're early in your career and want to build a strong foundation.
Can I study this qualification independently or online?
This qualification is delivered through in-house training and assessment. It must be taken at a PMI Approved Examination Partner, so it’s not currently available for independent or online study.
What happens after I complete all five units?
Once you’ve successfully completed all five units and passed the in-house assessments, you’ll be awarded the full qualification. It’s a recognised way to show your understanding of pensions essentials, and can support your next steps in the industry.
What qualifications does the Pensions Management Institute (PMI) offer?
We offer a range of qualifications including:
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Award in Pension Trusteeship (APT)
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Certificate in Pensions Calculations (CPC)
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Certificate in Pension Trusteeship (CPT)
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Certificate in Pension Scheme Member Guidance (CPSMG)
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Diploma in Employee Benefits and Retirement Savings (DEBRS)
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Diploma in Retirement Provision (DRP)
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Diploma in International Employee Benefits (DIEB)
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Advanced Diploma in Retirement Provision (ADRP)
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Award in Pensions Essentials (APE)
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Certificate in Pensions Essentials (CPE)
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Certificate in Pensions Administration (CPA)
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Retirement Provision Certificate (RPC)
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Diploma in Pensions Administration (DPA)
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Diploma in Pension Trusteeship (DPT)
These cover pensions administration, governance, strategic management and more.
Are PMI qualifications recognised in the industry?
Yes, our Ofqual-regulated qualifications are widely respected and recognised by employers across the UK pensions and financial services sectors. With 50 years in the industry, we have gained recognition and built strong partnerships across the UK pensions and financial services sectors.
Do I need experience to study with the PMI?
No, we offer entry-level regulated qualifications for beginners, and advanced options for experienced professionals.
How do PMI qualifications compare to others?
PMI qualifications are uniquely offered by us in the UK, and are designed specifically for pensions professionals. While rooted in UK pensions expertise, they also cater to those working internationally on UK pension schemes, combining technical knowledge with practical application.
How do I register for a qualification or exam?
Visit our website to register, or contact us at pmiqualification@pensions-pmi.org.uk, and our trusted team will get back to you.
What study resources are available?
We provide:
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Study guides and syllabuses
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Webinars and tutor support
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Peer discussion groups
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PMI-approved training partners
Can I study online or part-time?
Yes. Our flexible learning options are designed to fit around your work and life commitments.
What if I fail an exam?
You can retake it. Each qualification is examined three times annually, enabling learners to retake assessments with enhanced flexibility and minimal delay. We offer feedback and support to help you succeed next time.
Where is my qualification certificate?
Your certificate will be available on your PMI portal within one week of receiving your exam results. Please login using MyPMI.
Can I order a replacement certificate?
Yes, we charge different prices for a PDF or hard copy. Please contact the Qualifications team directly to discuss your options here: PMIQualifications@pensions-pmi.org.uk
Where should I start if I’m new to pensions?
If you’re beginning your journey in pensions, we recommend looking at the Level 4 Retirement Provision Certificate (RPC). This qualification is designed for those new to the industry and provides a strong foundation in workplace retirement provision. We would also suggest that new learners take a look at our Competency Framework, which defines the technical and functional competencies required to perform effectively at all career levels within the pensions sector. It serves as a standard against which individuals’ knowledge, skills and behaviours can be assessed, guiding professional development, helping firms identify skill gaps, and informing qualification and training pathways.
PMI Pathways are also ideal for anyone looking for a clear starting point based on your current role, experience, and future ambitions. Each Pathway helps you identify the qualifications that will support your career progression and give you access to PMI membership, unlocking exclusive PMI benefits, resources, and networking opportunities.
Do I need to be a PMI member to study?
Yes, to study and complete any PMI qualification, you’ll need to hold at least student membership. This ensures you have access to essential resources, support, and PMI Benefits throughout your learning journey.
What are the entry requirements?
There are no minimum requirements to sit any PMI qualifications. Learners are advised to opt for a course/PMI Pathway as per their career aspirations. We would advise looking in depth at qualification specification/syllabuses and ensuring the information on the webpages is read in good detail. How hard are the exams?
The level of difficulty depends on the qualification, your experience, and the time you dedicate to study. On average, the pass rate across all PMI exams is around 70%. To help you succeed, we provide detailed exam formats, pass mark information, sample papers, and study guidance. Each qualification is assessed three times a year, giving you flexibility to plan and, if needed, retake an exam while the learning is still fresh in your mind. w. This means you can progress without unnecessary delays and prepare with confidence.
How many CPD hours will I earn with PMI qualifications?
You can earn up to 15 CPD hours per year through a variety of professional activities:
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Exam Setting and Marking – Setting, marking, or assessing pensions-specific or business-related exams, including PMI qualifications, qualifies for up to 15 CPD hours annually.
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Delivering Courses and Workshops – Leading presentations, workshops, seminars, or webinars on relevant topics also counts for up to 15 CPD hours per year. Preparation and research for these events are included, but commercial courses do not qualify.
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Further Education – Completing training courses or learning programmes for postgraduate or equivalent qualifications, including online options, allows up to 15 CPD hours annually.
What are the fees and is there member pricing?
Fees are shown on each qualification; member pricing applies where stated, go here for more: Qualifications - The Pensions Management Institute
How do I take an online exam?
You will be required to book yourself on to the exam you wish to sit via the PMI website. After bookings close you will then be contacted by TestReach in due course, who will provide you with log-in details for your account for the TestReach application closer to the date of your exam, which will enable you to take your online proctored exam.
Are there any pre-requisites to sit for a PMI exam/qualification?
There are no minimum requirements to sit any PMI qualifications. Learners are advised to opt for a course/PMI Pathway as per their career aspirations. We would advise looking in depth at qualification specification/syllabuses and ensuring the information on the webpages is read in good detail.
How do I decide which qualification or module would work best for me?
Leaners are advised to refer to the PMI's Competency Framework where we have aligned our qualification as per the career roles of the candidates. For further guidance and questions please contact the PMI qualifications team.
What type of questions can be asked in an online exam?
The assessment model would differ for each qualification. For example, the Retirement Provision Certificate (RPC) qualification is based on multiple choice questions, whereas the Certificate in Pension Calculations (CPC) is designed in a calculation-based format. The Advanced Diploma in Retirement Provision (ADRP) would be assessed based on multiple choice questions/short and long answer questions. For further details, learners are advised to visit the webpage of the qualification they are enrolling for, to get specific guidance.
What should I do if I miss my exam?
You can submit extenuating circumstances if your reasons for missing the exam were exceptional and beyond your control, which will then be reviewed before a decision is made. However, as per our exam policy, if you are a ‘no show’ for your exam and we do not receive a sufficient reason as to why you were not present, you would be required to book on again for the next sitting at the full cost of the exam if you wished to still sit it.
Can I retake an exam at a reduced price if I fail?
No, we do not offer exams at re-sit price.
Is there a sample paper that I can view prior to the examination?
Yes, past papers can be viewed here.
Do I need to download any software onto my computer to take the examination?
Yes, you will be required to download the TestReach application to your device (laptop/desktop computer). If you are going to be taking your exam using a work device, we strongly urge you to get in touch with your IT team ASAP, who may need to enable certain permissions for the application to be downloaded and accessed. It is crucial that this is actioned in good time and as early as possible, as all learners are required to schedule themselves onto their exam 72 hours before they are due to sit the exam, to pass all the system checks, to avoid any issues on the day of the exam. A link to download the TestReach application is available on our qualification webpages.
Am I eligible for extra time during the exam?
Yes, if you have any medical conditions that inhibit your ability to complete an exam within the standard timeframe, e.g., dyslexia, or any other medical disorders, then we can offer you an additional 25% extra time on top of the standard exam time. We would need supporting evidence, such as a medical note from your doctor, to be provided to us, which would then be reviewed by a member of the team and a decision then made. If you require extra time, the PMI Qualifications team will get in touch in the run-up to your exam and request it from you in due course.
What happens if my internet connection fails during an online exam?
If your internet connection fails during an exam, we would request that you get in touch with the TestReach support team, who will attempt to troubleshoot and support you to get yourself reconnected with your exam and invigilator. If the problem continues to persist, you will be directed to the PMI Qualifications team where we will advise on the next steps to take.
When results of my online exam will be issued?
Please ensure you check the respective webpage of the exam that you sat for this information. Exam release dates will be posted on there, so you are aware as to when you can expect to receive your results.
Will I need ID for my exam?
Yes, you will need ID for your exam which will have to be shown to your online invigilator before you start. You will be made aware in the run-up to the exam of what ID is ‘valid’ and acceptable to use.
Do I have to stay for the whole duration of the exam even if I have finished?
No, you do not have to stay for the duration of your exam. If you are happy with the answers, you have provided and have clicked on the ‘submit’ button, you will be allowed to finish early.
Are there any minimum system requirements to take the examination?
There are minimum system requirements to sit your exam online. You can check to see if you fulfil these technical requirements by taking a look through the TestReach Remote Invigilation Protocol.
How is an online proctored exam different to an exam taken in a test centre?
The only difference is that the exam is taken online, so you can sit the exam in the comfort of your own home if you wish to do so. Fundamentally, however, there is no difference. By using TestReach we are ensuring that we are fully compliant with Ofqual regulations. Each learner is invigilated online by their exam proctor, who can see/hear the learner, as well as having a visual of their screen too, to see what the learner is viewing. Certain pre-exam checks are also taken beforehand, to ensure that the learner’s environment is acceptable for sitting an exam. All these factors ensure that the exams maintain their integrity and are in no way compromised by being held online. The TestReach Desktop App is very robust, safe to run and has been rolled out across the UK, in local government, emergency services, universities, pension administrators, financial corporations, etc. without any negative reports. Once the exam is completed, the TestReach App can be closed by clicking the button and has no notification service or any other configuration that runs whilst the application is not in use. Furthermore, TestReach is compliant with ISO standards and exams run are approved by many accrediting bodies.
What happens during the environment checks for remote invigilated exams?
Please refer to the information in the TestReach Remote Invigilation Protocol, which describes the validation protocol and the steps that trained invigilators will take to verify the identity of the candidate and to ensure that the candidate’s test environment is secure – this is for your information, and to know what to expect during the online exam.
Can I take a break during my exam?
Although comfort breaks are of course allowed, you should inform your invigilator beforehand (like you would in an exam centre). Your exam will NOT be paused/stopped while you have breaks, so please be mindful of how much time you have remaining for your exam.
Can I eat or drink during my exam?
All PMI exams should be taken in exam conditions. Although snacks are allowed, eating a full meal (breakfast/lunch/dinner etc.) is not permitted.
In short written answer exams what functionality is there in the exam environment while writing the answer?
The following formatting options are available:
- Font size
- Bold
- Italic
- Underline
- Text aligns (left, centre, right)
- Undo
- Redo
- Indent
Why do I need to confirm that I agree to the PMI Terms and Conditions before I can enter the
examination?
examination?
Even though taking an examination at home may be perceived as being a more relaxed environment, you are under strict examination conditions. For example, if you were to take your examination in a physical test centre, you are required to conduct yourself in accordance with the PMI candidate guidance in operation at the time and abide by the Examination Rules and Regulations. Any breaches of these could result in your examination being flagged to the PMI Qualifications team to review as part of the PMI Malpractice Policy.