Help  Membership
Need help with your membership? You’re in the right place. This page brings together everything you need to know about your membership and the PMI. Browse our FAQs for quick answers, or use this as your go-to resource to make the most of your membership.
FAQs  Frequently asked questions about the PMI's membership
Who can benefit from becoming a member of the PMI?
PMI membership is open to anyone working in or supporting the pensions and retirement savings industry — from administrators and trustees to consultants, HR professionals, and finance specialists. Members gain access to expert insight, continuing professional development, and a recognised mark of professionalism.
What are the benefits of PMI Student membership?
Who can join as a Student member?
How much does PMI Student membership cost?
Do PMI Student members get discounts?
Yes. PMI Student Members enjoy discounts through HMCA and TOTUM PRO, plus reduced rates for PMI events and training.
What are the benefits of PMI Affiliate membership?
Who can join as a PMI Affiliate member?
How long does PMI Affiliate membership last?
Can PMI Affiliate members upgrade later?
Yes. Affiliate members can progress to Student, Professional, Associate or Fellow membership as their career develops.
What is PMI Professional membership?
What are the benefits of becoming a PMI Professional member?
Can I upgrade to PMI Professional membership?
Yes. If you meet the qualification criteria, you can upgrade from Student or Affiliate membership. Contact the membership team for guidance.
What are the benefits of PMI membership?
Members enjoy:
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Access to exclusive resources and insights
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CPD tracking and support
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Free training and events
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Networking opportunities
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Professional recognition
And much more!
How do I become a member?
Individuals and organisations can apply on our website or contact us here membership@pensions-pmi.org.uk and our trusted team will get back to you. Individual membership levels vary based on your experience and qualifications, but we have a level for everyone. In many cases, your employer may also be able to support your membership or enrol you directly. Check with your HR or Learning and Development team to see if this option is available to you. Organisations can also benefit from our corporate membership.
What types of membership are available?
We offer entry level membership:
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Student Membership
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Affiliate Membership
As well as senior membership available for upgrade:
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Associate Membership
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Fellow Membership
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Membership by Experience
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Retired Membership
For organisations, we also offer corporate memberships.
Can students or early-career professionals join?
Yes! We actively support students and early-career professionals with tailored resources and development pathways.
How do I access my PMI member account?
You can log in via the PMI website (the top right button) using your registered email and password. If you’ve forgotten your login details, use the password reset link or contact our team at membership@pensions-pmi.org.uk
How do I update my contact or employment details?
Log in to your member portal and navigate to your profile settings to update your information.
Why should I upgrade my membership?
Upgrading your PMI membership gives you access to enhanced professional resources, recognition through designatory letters, and opportunities to contribute to the pensions industry. It also opens doors to exclusive events, mentoring roles and networking with senior professionals.
Can I upgrade my membership level?
Yes. If you’ve gained new qualifications or experience, you may be eligible to upgrade. Contact the Membership team for guidance.
How much is it to upgrade my membership?
Membership upgrade fees vary depending on the level. Associate membership is £420 annually, Fellowship is £499, and Membership by Experience is £644. A one-time election fee of £150 may apply for new or reinstating members.
Why should I become a Fellow?
Becoming a Fellow (FPMI) is a mark of senior professional achievement. It offers greater recognition, access to exclusive PMI events and publications, and the chance to mentor others. Fellows also benefit from leadership opportunities, enhanced career visibility, and are eligible for roles on the PMI Board and voting rights in the Annual General Meeting (AGM).
Learn more here.
What happens if I let my membership lapse?
You may lose access to member benefits, including CPD tracking and discounts. You can reinstate your membership by contacting us at membership@pensions-pmi.org.uk
What happens if I do not want to undertake one of the 5 new qualifications pathways?
Individuals are not being forced to undertake one of the five new pathways and you are welcome to take a stand-alone qualification by itself if you wish. It is completely up to an individual what route they want to take, and no one will be forced down a particular avenue.
Is the Advanced Diploma in Retirement Provision still an available qualification?
Yes, the ADRP will be available for five more years from the date we launch the new member streams.
I am part-way through the Advanced Diploma Qualification, should I switch to one
of the new pathways?
of the new pathways?
The decision is yours to make. If you feel one of the new pathways is a beneficial route to undertake and suits your educational/career needs, then you are welcome to do so. If you want to continue with the current Advanced Diploma, you will have five years to complete any remaining units (five years from the date of launch).
I think I have finished all of the units within the Retirement Provision stream, what do
I need to do to claim for the certificate?
I need to do to claim for the certificate?
Please note, anything post 2016 can be claimed for with regards to one of the new pathways, but anything pre 2016 would need to be passed again in order to count towards one of the new steams. This is to ensure the qualifications can be matched against the qualifications we currently offer. There will be a fee to claim for the final certificate.
Can I still complete the Advanced Diploma in Retirement Provision without following the new pathways?
Yes, you can! If you prefer not to follow the new pathway model, you can still sit and complete the singular qualification for the Advanced Diploma in Retirement Provision. However, this option will only be available until April 2028.
I’ve passed some units/qualifications before 2016. Will they count towards the new pathways?
No, unfortunately, any units or qualifications passed before 2016 will need to be retaken if you want to qualify for one of the new pathways. However, we will accept passes from units or qualifications achieved post-2016.
How do PMI Pathways affect membership?
PMI Pathways has introduced five career-specific routes to Fellowship. If you were an existing Certificate or Diploma member, in 2023 you were automatically migrated to the new Professional Membership. This means your membership status now aligns with the new structure, providing more opportunities to progress in your career.
I’ve completed qualifications or units that didn’t make me eligible for Certificate or Diploma membership under the old structure. Am I eligible for Professional Membership now?
Yes, under the new pathways, if you’ve completed a PMI qualification or combination of units that didn’t previously make you eligible for Certificate or Diploma membership, you may now qualify for Professional Membership. Contact us to check your eligibility.
What if my Certificate or Diploma membership lapsed?
If you were a lapsed Certificate or Diploma member, you have also been migrated to the new Professional Membership. You can reinstate your PMI membership to take advantage of enhanced member benefits. Reach out to us to discuss reinstatement.
Do I need to retake qualifications to progress towards Associateship?
If you wish to progress towards Associateship, you must retake any qualifications or units completed before 2016. Only qualifications and unit exams taken in 2016 or later will count towards Associateship.
Is there a sample paper that I can view prior to the examination?
Yes, past papers can be viewed here.
Do I need to download any software onto my computer to take the examination?
Yes, you will be required to download the TestReach application to your device (laptop/desktop computer). If you are going to be taking your exam using a work device, we strongly urge you to get in touch with your IT team ASAP, who may need to enable certain permissions for the application to be downloaded and accessed. It is crucial that this is actioned in good time and as early as possible, as all learners are required to schedule themselves onto their exam 72 hours before they are due to sit the exam, to pass all the system checks, to avoid any issues on the day of the exam. A link to download the TestReach application is available on our qualification webpages.
Am I eligible for extra time during the exam?
Yes, if you have any medical conditions that inhibit your ability to complete an exam within the standard timeframe, e.g., dyslexia, or any other medical disorders, then we can offer you an additional 25% extra time on top of the standard exam time. We would need supporting evidence, such as a medical note from your doctor, to be provided to us, which would then be reviewed by a member of the team and a decision then made. If you require extra time, the PMI Qualifications team will get in touch in the run-up to your exam and request it from you in due course.
How do I pay my PMI membership or exam fees?
You can pay your fees online through your MyPMI portal, or via bank transfer (BACS). For more information please contact us here.
Can I pay by cheque?
No, the PMI no longer accepts cheque payments for membership subscriptions, renewals, or qualifications.
How do I pay by bank transfer (BACS)?
You can make payment directly to the PMI bank account. When doing so, you must include your surname, PMI member number, or invoice number as the reference so your payment can be matched correctly.
Can my employer be invoiced for my exam or membership fees?
Yes. When registering for exams, you can set your company as the preferred billing address, allowing invoices to be issued to your employer through your MyPMI portal.
Where can I find my invoice?
Invoices and transactions can be accessed through your MyPMI account. You can also view and download invoice PDFs from the system once your booking or payment has been processed.
How do I pay an outstanding invoice?
Log in to your MyPMI portal, go to the My Finance section, and select the relevant open invoice to complete payment.
When are membership fees due?
Membership subscriptions are due annually, with set renewal dates depending on your membership type (for example, 1 September for Students and Fellows, or 1 January for Trustee individuals and boards and Affiliate members).
Are membership fees prorated if I join partway through the year?
No. Membership fees are not prorated and are payable in full regardless of when you join.
What happens if I don’t pay my fees on time?
Late payment charges may apply, and if payment is not received by the final deadline, your membership may be lapsed or terminated.
Can I get a refund on payments made?
Membership fees are generally non-refundable and non-transferable. Refunds are only considered in exceptional circumstances.
Is there a fee when I first join the PMI?
Yes. New or reinstating members may need to pay a membership fee dependant on the membership grade.
Who should I contact if I have a payment or invoice query?
You can contact the PMI Membership or Accounts team, who can assist with invoices, payments, and account queries.
How can I cancel my PMI membership?
If you wish to cancel your PMI membership, please contact our Membership team who will be able to assist you with the process.