Pension schemes are under increasing pressure to ensure they pay the right person, the right amount, into the right account, at the right time, particularly for overseas members. However, legacy payment processes, limited beneficiary validation and outdated member data can still lead to errors, overpayments and member concerns.

This session explores the risks created by data inaccuracies, name and account mismatches, and limited end-to-end payment visibility. It will highlight practical ways you can strengthen controls across the full payment journey.

You will learn how approaches such as confirmation of payee and verification of payee checks, improved beneficiary and bank detail validation, enhanced tracking, and digital proof-of-life can support a more reliable and complete process, from validating the individual to confirming and evidencing the payment.

The session focuses on practical application. You will leave with a clear checklist to help you review your scheme, strengthen governance, reduce overpayments and improve overall payment accuracy.