
Functional areas
Operational management
- Product and Service innovation
- Managing Product and Service delivery
- Benefit Calculation and Delivery
- Regulated Retirement Advice
- Investment Portfolio Management
Quality & client relationship management (CRM)
- Governance and Compliance
- Risk Management
- Corporate Social Responsibility
- Ethics
- Sustainability in Pensions
Compliance, Ethics & Environmental, Social and Governance (ESG)
- Quality Management
- Client Relationship Management (CRM)
FAQs
EVERYTHING YOU NEED TO KNOW
Competency Framework
- What are technical competencies?
- Who are the technical competencies for?
- How can technical competencies be used by employers?
- How can technical competencies be used by pensions professionals?
- How can technical competencies be used by training professionals?
- How can technical competencies be used by the PMI?