Introduction to Pensions (Basic)
24 April 2023 |
24 - 25 April 2023
Various fees
Introduction to Pensions (Basic)
Introduction to Pensions (Basic) is an online series designed specifically for those with little or no previous pensions knowledge. Our expert panel will talk through the essentials of the pensions industry.
From defining the role of the administrator to shedding light on pension scams and cybersecurity. We'll share our insights and update you on the core areas that professionals starting out in the pensions industry need to know, as well as answer any questions you have about the pensions industry.
-
Fees
£50 (+VAT) per session/£210 (+VAT) all sessions for members
£60 (+VAT) per session/£270 (+VAT) all sessions for non-members -
7
speakers -
Virtual
location -
5 hours
of CPD
Event Details
THE BASICS
Topics of discussion:
- Setting the scene (Chairs introduction)
- Money in and money out: contribution options
- The role of the pension administrator
- How to manage members’ complaints effectively
- Data security
- Pension scams & cybersecurity
- What do you need to tell members and when?
Who should attend:
- Employees new to pensions
- Support staff
- Professionals working in related fields such as payroll, accounts and HR
The venue
Agenda
Starting 24 April until 25 April
24 April | 10:00 - 10:30
Setting the scene
Robert Wakefield
First Actuarial LLP
Head of Pensions Administration
- History of UK Pensions
- Types of Pension arrangements
- Making sense of jargon
- Automatic enrolment
- Dashboards
24 April | 11:00 - 11:30
Money in and money out: contribution options
24 April | 15:00 - 15:30
The role of the pension administrator
24 April | 16:00 - 16:30
How to manage members’ complaints effectively
Liam Fitzgerald
Pinsent Masons
Legal Director
- Internal disputes and resolutions
- The Pensions Ombudsman
- Trustee duties
25 April | 10:00 - 10:30
Data security
Gillian Baker
Hymans Robertson
Financial Risk Management Lead
Geeta Jethwa
Hymans Robertson
Senior Administration Consultant
- Data security requirements
- Consequences of a data breach
- The difference between the breaching process and an actual data breach
- How to design admin processes to ensure compliance with GDPR
- When do you need to update the scheme privacy notice?
25 April | 11:00 - 11:30
Pension scams and cybersecurity
Kim Gubler, BA(Hons) FPMI PTPMI (Accred)
KGC Associates
Director
- How to spot a scam
- The Pensions Regulator’s guidance
- How to deal with a suspected scammer
- Consequences of pension scams
- Good practices for administrators
25 April | 15:00 - 15:30
What do you need to tell members and when?
Karen Bolan
Gallagher
Director, Retirement Communications
- Beyond disclosure – the importance of understanding
- Communication megatrends
- Coming soon – what to look out for?
