What to do about overseas members who are at higher risk of fraud?

What to do about overseas members who are at higher risk of fraud?

25 September 2025 | 10:00 - 11:00

What to do about overseas members who are at higher risk of fraud?

Webinar by MM

This webinar will shine a light on the increased risks schemes face with overseas members.
With over 1,700,000 UK pension scheme members currently retired living abroad the overseas member population present an increasing challenge to scheme administrators. This webinar will discuss what steps you can proactively take to reduce those risks and ensure that you are engaged with them, know where they are and that they are alive and well.


What was once a very expensive and tricky problem, has improved greatly with the continued uptake of digital communications. Getting the right mix of engagement options and methods is key.

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    Fees

    free for members and non-members
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    2

    speakers
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    1 hour

    of CPD
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    Online

    BrightTALK

Event Details

THE BASICS

Topics of discussion:
  • Over 1.7 million UK pension members live abroad, creating growing risks and challenges for scheme administrators.
  • The webinar will explore proactive steps to stay engaged with overseas members and verify their location and well-being.
  • Advances in digital communication have made these challenges more manageable, with emphasis on using the right mix of engagement methods.
Who should attend:
  • Pension Scheme Managers
  • Trustees
  • Administrators
  • Policy advisers
  • Consultants
  • Lawyers
  • Corporate IFAs
  • Investment managers
  • Actuaries
  • Communication professionals
The venue
Event Venue Brighttalk 2
David Rich
David Rich
MM
- Chief Data Officer

David is Chief Data Officer at MM and is passionate about data quality and member outcomes.

Good data and positive member engagement are essential to all areas of scheme administration.

With over 25 years experience in improving pensions data quality and regulatory engagement, David helps industry innovate, thrive and engage through the use of good data.

Ashley Phillips
Ashley Phillips
Convera
- Director, Sales & Account Management

A senior leader with over 20 years in Financial Services and 16 years at Convera. I’ve built my career around a simple belief: great businesses begin with great people and thrive through exceptional customer outcomes. I’m passionate about building high-performing teams and delivering value to institutional clients, including those in the pensions and retirement sector. Outside of work, I’m a proud husband and father of four, with family life keeping me actively engaged and grounded

Thank you to MM for your support

MM
MM
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