Help Payment and invoicing
Need help with your payment and invoicing? You’re in the right place. This page brings together everything you need to know about your membership and the PMI. Browse our FAQs for quick answers, or use this as your go-to resource to make the most of your membership.
FAQs Frequently asked questions about the PMI's payments and invoicing
How do I pay my PMI membership or exam fees?
You can pay your fees online through your MyPMI portal, or via bank transfer (BACS). For more information please contact us here.
Can I pay by cheque?
No, the PMI no longer accepts cheque payments for membership subscriptions, renewals, or qualifications.
How do I pay by bank transfer (BACS)?
You can make payment directly to the PMI bank account. When doing so, you must include your surname, PMI member number, or invoice number as the reference so your payment can be matched correctly.
Can my employer be invoiced for my exam or membership fees?
Yes. When registering for exams, you can set your company as the preferred billing address, allowing invoices to be issued to your employer through your MyPMI portal.
Where can I find my invoice?
Invoices and transactions can be accessed through your MyPMI account. You can also view and download invoice PDFs from the system once your booking or payment has been processed.
How do I pay an outstanding invoice?
Log in to your MyPMI portal, go to the My Finance section, and select the relevant open invoice to complete payment.
When are membership fees due?
Membership subscriptions are due annually, with set renewal dates depending on your membership type (for example, 1 September for Students and Fellows, or 1 January for Trustee individuals and boards and Affiliate members).
Are membership fees prorated if I join partway through the year?
No. Membership fees are not prorated and are payable in full regardless of when you join.
What happens if I don’t pay my fees on time?
Late payment charges may apply, and if payment is not received by the final deadline, your membership may be lapsed or terminated.
Can I get a refund on payments made?
Membership fees are generally non-refundable and non-transferable. Refunds are only considered in exceptional circumstances.
Is there a fee when I first join the PMI?
Yes. New or reinstating members may need to pay a membership fee dependant on the membership grade.
Who should I contact if I have a payment or invoice query?
You can contact the PMI Membership or Accounts team, who can assist with invoices, payments, and account queries.
How can I cancel my PMI membership?
If you wish to cancel your PMI membership, please contact our Membership team who will be able to assist you with the process.