PMI Crest
15 November 2018

Working Collaboratively To Overcome Barriers To Good Service

Master trusts have grown significantly in influence as a provider of choice for auto-enrolment and are expected to have an increasingly important impact on the retirement savings industry as DC pension consolidation picks up momentum.

Through the pensions management institute’s role as educator and thought-leader, a working party was created to debate and discuss the most effective way to help pmi members in their understanding of the evolving pensions and retirement environment, including master trusts.

The PMI Master Trust Working Party created a survey consisting of 18 questions asking the Master Trusts their views on issues/barriers. The responses have been collated to provide this report setting out the barriers which the industry believes need addressing, with both quantitative and qualitative research findings.


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Last update: 18 May 2020

Master Trust Working Party

Pensions Projects Specialist – Very Flexible working

Salary: £35000 - £45000 pa

Location: Essex or Hampshire – Very flexible working

Pensions Quality Analyst

Salary: £25000 - £40000 pa

Location: Work for Home or Office locations countrywide

Client Relationship Manager

Salary: £30000 - £50000 pa

Location: Bristol / Home based with need to attend Bristol office