PMI Crest
15 November 2018

Working Collaboratively To Overcome Barriers To Good Service

Master trusts have grown significantly in influence as a provider of choice for auto-enrolment and are expected to have an increasingly important impact on the retirement savings industry as DC pension consolidation picks up momentum.

Through the pensions management institute’s role as educator and thought-leader, a working party was created to debate and discuss the most effective way to help pmi members in their understanding of the evolving pensions and retirement environment, including master trusts.

The PMI Master Trust Working Party created a survey consisting of 18 questions asking the Master Trusts their views on issues/barriers. The responses have been collated to provide this report setting out the barriers which the industry believes need addressing, with both quantitative and qualitative research findings.


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Last update: 18 May 2020

Master Trust Working Party

Interim Pension Officer/Manager - In House 18m FTC

Salary: £50000 - £70000 pa

Location: Northamptonshire

Pensions Administrator - W. Yorkshire

Salary: £23000 - £29000 pa

Location: West Yorkshire

Pensions Administrator - Hampshire

Salary: £20000 - £30000 pa

Location: Hampshire