With more than 60 million workplace and personal pension records now connected, and the connection deadline approaching, the industry is entering what many describe as its most critical period of readiness. 

Gareth Tancred, Chief Executive of the PMI, said: 

“Dashboards represent one of the most significant digital transformations the pensions sector has ever undertaken. This Guide brings together expert insight to help schemes prepare with confidence, from data and matching to member engagement and long‑term strategy. The PMI is committed to supporting the industry through this critical phase.” 

In his foreword for the report, Chris Curry, Industry Principal for the Pensions Dashboards Programme, says: 

“2026 is a crucial year for pensions dashboards. With connection progressing at pace, it is vital that schemes keep going, get their data ready and take decisions now, including on their matching approach. Dashboards have the potential to transform how people understand and engage with their pensions.” 

Against this backdrop, the PMI’s Guide provides trustees, administrators and providers with practical insight into data quality, matching, governance, member engagement and the long‑term impact dashboards are expected to have on the UK pensions system. 

Expert insight focuses on data and saver engagement 

Lucy Stone, Pensions Dashboards Lead at The Pensions Regulator, focuses on data quality as a strategic priority. She reinforces that accurate, accessible data is fundamental to effective matching and good member outcomes, urging schemes to tackle data debt, maintain clear audit trails and prepare operationally for a rise in member queries once dashboards go live.  

Emily Forrest, Partner, and Leanne Carter, Senior Associate at Sackers, reflect on the extensive preparatory work many pension schemes have already undertaken. They highlight the importance of using the period between connection and the Dashboard Available Point to refine data quality, strengthen governance and prepare for increased member engagement, while managing risks such as member confusion and scams. 

From a technology and delivery perspective, Maurice Titley, Commercial Director for Data and Dashboards at Lumera, explores what early matching activity through the MoneyHelper testing phase is revealing. He explains how real‑world use is helping the industry understand what works, where refinements are needed and why matching approaches will need to evolve over time. 

Looking ahead to member engagement, Amanda Burden, Director at Pi Partnership at PIPG, considers how dashboards could accelerate a shift towards more personalised, digital‑first interactions. She examines how real‑time data, tailored nudges and improved digital journeys could move pensions from a distant concept to a more active part of people’s financial lives. 

Anish Rav, Director of Pensions Policy at Capita Pension Solutions, focuses on the saver experience once dashboards are publicly available. He describes dashboards as a once-in‑a‑generation opportunity to re‑engage people with lost and forgotten pensions, prompting action and better‑informed retirement decisions if schemes are ready to respond. 

The PMI 2026 Pensions Dashboards Guide is available here.

Note to editors:  

• The Pensions Management Institute (PMI) is the UK’s leading professional body for those working in pensions and retirement savings. With over 8,500 members, the PMI represents the broadest range of pensions professionals and trustees in the country.  

• Its members are responsible for managing and advising some of the world’s largest pension schemes, making key decisions on substantial financial matters. With more than £1 trillion invested in UK pensions, PMI members play a vital role in shaping the nation’s financial future. With five decades of experience, PMI remains at the forefront of pensions education and thought leadership.  

Press contact:  

For media enquiries, please contact Matt Adams, Head of Media and PR at pressoffice@pensions-pmi.org.uk