Helen Forrest Hall, Chief Strategy Officer at the PMI, said:

“It is inevitable that AI will become an integral part of how pensions are run, from administration to member engagement. We therefore welcome TPR’s clear and timely focus on responsible adoption.

“AI brings real opportunities to improve outcomes, but it also introduces new risks. Strong governance, high‑quality data and robust controls will be essential to maintaining trust as schemes embrace new technologies. Trustees must plan now to ensure innovation is matched with the safeguards needed to protect savers, which is why the PMI is already developing new training and guidance to help our members use AI effectively and safely.”

Note to editors:   

• The Pensions Management Institute (PMI) is the UK’s leading professional body for those working in pensions and retirement savings. With over 8,500 members, the PMI represents the broadest range of pensions professionals and trustees in the country.   

• Its members are responsible for managing and advising some of the world’s largest pension schemes, making key decisions on substantial financial matters. With more than £1 trillion invested in UK pensions, PMI members play a vital role in shaping the nation’s financial future. With five decades of experience, PMI remains at the forefront of pensions education and thought leadership.   

Press contact:   

For media enquiries, please contact Matt Adams, Head of Media and PR at pressoffice@pensions-pmi.org.uk